Legal
Privacy Policy
At Crown Yachts Miami ("Crown Yachts", "we", "us", or "our"), your privacy matters. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website or services, in line with applicable laws such as GDPR, CCPA, and COPPA.
- General Data Protection Regulation (GDPR) – EU & EEA
- California Consumer Privacy Act (CCPA) – California, USA
- Children's Online Privacy Protection Act (COPPA) – USA
1. Who We Are
Crown Yachts Miami is a luxury yacht charter brokerage company serving in the United States, based in the Netherlands. We serve clients globally and are committed to protecting your privacy.
2. Information We Collect
a. Information You Provide Directly
- Name, email, and phone number
- Yacht charter details (guests, date, duration, occasion)
- Billing and payment details
- Communication and preferences
b. Information We Collect Automatically
- IP address and device/browser details
- Pages viewed and user behavior
- Referrer URLs, timestamps, and session info
- Cookies and tracking technologies (see Section 8)
3. How We Use Your Data
- Manage bookings and deliver services
- Communicate with you regarding inquiries or orders
- Process payments securely
- Provide customer service and support
- Send marketing updates (only with your consent)
- Improve our website and user experience
- Comply with legal and financial regulations
4. Cookies and Tracking Technologies
We use cookies to analyze site traffic, save your preferences, improve site performance, and deliver targeted advertising. You can control cookies through your browser or via the banner on our website.
5. Your Rights
- Access the data we hold about you
- Correct inaccurate or outdated information
- Delete your data ("Right to be forgotten")
- Restrict or object to processing
- Withdraw consent at any time
To make a request, email [email protected]. We respond within 30 days.
6. Payment Security (PCI-DSS)
We do not store card details directly. Payments are securely processed via Stripe, PayPal, Venmo, and Zelle, all PCI-DSS compliant.
7. Changes to This Policy
We may update this Privacy Policy from time to time. You are encouraged to review this page periodically.