Legal
Terms of Service
Welcome to Crown Yachts Miami. By using our services, you agree to the terms and conditions outlined below. Please read them carefully before making a booking.
Crown Yachts Miami L.L.C. ("BROKER") acts solely as an intermediary between the CHARTERER and the yacht OWNER. The BROKER does not own, manage, control, or operate any of the yachts listed or chartered through its platform. All charter services, including but not limited to vessel operation, crew performance, safety, and equipment condition, are the sole responsibility of the OWNER and/or their representatives.
By booking a charter, the CHARTERER acknowledges and agrees that:
- The BROKER shall not be held liable for any injuries, damages, losses, delays, cancellations, or dissatisfaction arising from the charter experience.
- Any claims related to service quality, performance, or damages must be addressed directly with the OWNER.
- The BROKER is not responsible for the accuracy of vessel specifications or representations made by the OWNER.
1. Definitions
- OWNER: The legal owner or representative of the yacht.
- CHARTERER: The individual or entity booking the charter.
- BROKER: Crown Yachts Miami, a third-party intermediary that facilitates bookings between the CHARTERER and the OWNER.
2. Bookings and Payments
Booking Confirmation
Bookings are confirmed only after receiving the agreed deposit (typically 50%) or full payment. All bookings are subject to availability and confirmation.
Payment Methods
We accept payments via credit/debit card (Visa, MasterCard, American Express), wire transfer, Zelle, CashApp, Venmo or PayPal. Card payments may be subject to a 3.5% processing fee.
Required Information
To complete your booking, we require your full name, contact details, number of guests, date/time of charter, and any special requests.
While we strive to provide the exact yacht booked, Crown Yachts Miami reserves the right to substitute a comparable yacht of similar size, class, and amenities if the original vessel becomes unavailable.
3. Cancellation and Refund Policy
Cancellation by Charterer
- The deposit (typically 50%) is strictly non-refundable.
- If cancellation occurs more than 14 days prior to the charter, any amount paid beyond the deposit may be refundable, minus actual incurred costs.
- If cancellation occurs within 14 days, all payments are non-refundable.
- Rescheduling is possible but not guaranteed, and subject to availability and rate changes.
- Even if the yacht is rebooked, refunds are not obligatory and remain solely at the OWNER's discretion.
No-Show Policy
Failure to arrive at the scheduled time without prior notice will be considered a no-show. In such cases, all payments will be forfeited, and the charter will be canceled without rescheduling.
Cancellation by Owner
If canceled by the OWNER due to force majeure (e.g., named storms, mechanical failure), the CHARTERER will receive either a full refund or rescheduling.
4. Weather & Force Majeure
- If the U.S. Coast Guard or the Captain deems it unsafe to sail, a full refund or rescheduling will be offered.
- Light rain or cloud cover does not qualify for cancellation or refund.
- Final decision rests with the Captain's professional judgment.
5. Usage of the Yacht
Maximum Guests
Guest numbers may not exceed the licensed maximum. Exceeding capacity may result in immediate termination of the charter without refund.
Behavior and Conduct
- Misconduct
- Intoxication
- Unsafe behavior
- Verbal or physical harassment
Drugs, Alcohol, and Smoking
Illegal substances and weapons are strictly prohibited. Smoking is only allowed in designated exterior areas. Alcohol is permitted for adults aged 21+.
6. Payments for Add-On Services
All third-party services must be paid in full at time of reservation. These payments are non-refundable.
7. Safety Guidelines
- Follow all instructions from the Captain and crew.
- Life jackets and safety equipment are provided and must be used when required.
- The crew may restrict use of water toys if deemed unsafe.
8. Damage and Liability
Guests are financially responsible for any damage to the yacht or its equipment caused by negligence or misconduct. Crown Yachts Miami and the OWNER are not liable for lost, stolen, or forgotten items onboard.
9. Operating Costs
The Charter Fee includes the yacht, crew, basic equipment, fuel (standard routes), and standard onboard supplies unless otherwise stated.
10. Governing Law
This agreement is governed by the laws of Florida, USA. Any dispute shall be resolved via binding arbitration under the Miami International Arbitration Society (MIAS).